Support Page

Welcome to the In-Libris support page.
We pride ourselves on our customer support and hope to offer you a premium personalized service.

 

If you have any inquiry, please contact us through our e-mail
<in-libris@in-libris.pt>
or our phone numbers
+351 22 323 45 18
+351 91 999 15 97

 

We are an antiquarian bookseller, therefore we generally only have one of each book in our inventory.
Occasionally we may have a second item on hand in our stock room that has not been listed.

 

If you are having issues with placing your order online, please email us at <in-libris@in-libris.pt> and we will assist you. Please include your email address, first and last name, item(s) you are attempting to purchase and notes on your issue/errors.

If you prefer a direct contact, you may also use our phone numbers
+351 22 323 45 18 or +351 91 999 15 97.

 

We only accept PayPal or international bank transfers for international payments.
Paypal payments are directly handled by Shopify and PayPal.

For international bank transfers, our references are:

IBAN: PT50 0010 0000 4149 7800 0016 4 (Bank: BPI)
SWIFT / BIC: BBPIPTPL

Please, see our Transactions information on our Privacy Policy page to learn more about
how we protect the security of your information.

 

Our catalog prices include sales tax according to Portuguese law and exclude shipping costs. A shipping estimate is available to you during checkout, presenting the freight cost before you finalize your order.

 

We do not use stock photos to showcase our books. Photos shown are generally the actual item listed for purchase. Please note that product colors, sizes and textures may vary from the way the photo appears on your computer.

 

Please write us if you have any doubt regarding any book description, condition or availability. Our catalog is very extensive, and some errors may always slip through. All prices, pictures and descriptions on our catalog are subject to change.

 

Please contact us within 15 days of receipt of your item if you are dissatisfied or have an issue
with your purchase to request a refund.

 

We offer registered shipping via CTT on all orders over € 25 (twenty-five euros), when addressed to Portugal.

The shipping costs of all other orders, whether domestic or international, must be payed by the customer.
Final shipping fees are processed during check out.

Packages are usually shipped within 1-2 working days after cleared payment. Please allow time for delivery.